Shipping Policy
We take great care in shipping our premium cigars to ensure they arrive fresh and in perfect condition.
Shipping Methods
- We ship all cigar orders via USPS Priority Mail (2-3 business days) with Adult Signature Required.
- UPS is available for larger orders upon request.
Shipping Costs
- Flat rate shipping of $7.99 applies to all orders under $100.
- Free shipping is offered on all orders over $100.
- Adult Signature Required service is included for compliance.
Order Processing
- Orders are processed within 1-2 business days.
- Tracking numbers will be emailed once your order ships.
Age Verification
- You must be 21 or older to purchase cigars.
- Age verification is performed at checkout and upon delivery.
State Restrictions
- We do not ship to states with prohibitive tobacco regulations (e.g., Maine, Utah, South Dakota).
For questions about your shipment, contact us at support@ptlcigars.com.